Industry minister to meet with Rogers CEO after 'unacceptable' network outage

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Canada's industry minister says he plans to meet with the head of Rogers Communications and other telecom leaders in the wake of a massive outage that effectively shut down the Rogers network for at least 15 hours.

A statement released from the office of Francois-Philippe Champagne says he plans to meet with Rogers Chief Executive Officer Tony Staffieri, among others, to discuss the importance of improving "the reliability of the networks across Canada."

The statement says Champagne found last week's service disruption that knocked out access to numerous law enforcement,health care and banking services "unacceptable" and has expressed that view directly to the Rogers CEO. Staffieri released a statement on Saturday attributing Friday's widespread outage to a network system failure following a maintenance update, adding that the "vast majority" of customers were back online.

But many continued reporting service disruptions into Sunday, including Courtice, Ont. resident Paul Platt, who says his home wireless network was only restored after being down for more than 48 hours. Rogers declined to comment on continued outages when asked by The Canadian Press, but referred to Staffieri's previous statement in which he said technical teams are continuing to monitor for "any remaining intermittent issues."

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Let them regulate themselves! It will all balance out, just like the budget and the supply chains! CRTC must fight to keep just 3 telecoms serving the country - that's how we have such low prices internationally!

Cartoon characters parading themselves as communications giants. You will hear more from us and or Children of God. Buckleup! Turbulence ahead! AndrewScheer CanadianPM JustinTrudeau theJagmeetSingh BarackObama GHI YEG NYC YYC LAX YYZ NRT yvr

Hahaha. Each ministry can’t fix their problems. This twit won’t either.

Meh, Rogers will just pay him off.

Jail is the only answer here. Federal time.

Minister...do what you can to nix Shaw deal while you can!

Too bad the industry minister FP_Champagne won’t meet with OmarAlghabra marcomendicino and karinagould and insist they get the airport screening, immigration hall and passport renewal fiascos sorted out.

As I said to a buddy, Rogers also makes f$ckin SUGAR. How good can a telecom company be that makes SUGAR.

Rogers will give him a million bucks. Then the issues will disappear again.

The outage cost lots of hard working Canadians money in these hard times because of the outage I lost 2 days of work 600 which represents part of my mortgage and you wanna offer 10 dollar apologies to rogers customers GET FXXKED

BS

That guy doesn’t look evil at all

Coulda, Woulda, Shoulda. cdnpoli

sooo...gang rape of people of Canada after this nice meeting ?

And do what?

Kinda put that whole cashless society on the back burner 'eh

Incompetent central planners to the rescue

Why do I feel like the govt will give them a “grant” to see what the problem was and make taxpayers pay for it andnothing will be resolved. GTFOH

For drinks.

François-Philippe Champagne is about as tough as a wet paper napkin. Nothing will come of this meeting.

And get the CRTC involved as well.

Ruh Roh Shaggy! They are using that word 'unacceptable'... Tony Staffieri is about to get trampled by horses... 😳

Class action lawsuit!

Rogers needs to be held responsible with financial penalties for the 911 failure.

Happy Birthday Nikolai Tesla July 10 inventing transmissions of signals over air waves!

Going to give them a pat on the back, and thank them for cooperating with the exercise?

Hey FP_Champagne don't forget during the last election you Liberals promised to lower cell phone costs by 25%. Another lie and broken campaign promise. Just like Trump you Libs will say anything to get a vote.

Nothing will come of it

And nothing will come of it, there is no accountability with this failed liberal_party Why would they care about the inconvenience and hardships Canadians felt thru this. They only care about self preservation to ensure pensions are paid out. 🤨

To pick up his kickbacks and bribes. 😅

Hilarious

And did they go beers afterwards too, like the BHell ™️ guy?

This is what happens when the government caves to the demands of telcos and ensures there’s little to no competition in the market.

Oh! Look out now!

They should address also their poor customers service

Everything the liberalndp touch dies a painful death.

The geniuses who broke Canada’s airports, and want to regulate the internet, now think they're clever enough to have something to say to Canadians. c.c. FP_Champagne

really going to do anything right. How about not allowing such a monopoly on the market and allow for more competition. Ridiculous what were forced to pay in services because we don't have many options!!!

I would rather he met with some foreign service providers and discuss coming to Canada. Give these monopolistic knobs some competition. Maybe Canada can get some decent prices then. Or, let's just keep pretending that only Canadians can be trusted with our precious CanCon.

Government who can't figure out passport or airport backlogs after 6 months going to give Rogers guy a stern talking to on golf course.

Industry minister to meet with Rogers CEO ok i am on top...no me..please..

Wow that’s rich from a incompetent federal government who sent all their workers home for two years leading to a gridlock in federal services. That’s completely unacceptable.

Time to 'de-privatize' critical infrastructure. The private sector cannot be trusted to put consumers first.

How many lobbyists will be in attendance?

Another outage today.....been 4 hours without and its just starting to come back now.

Don't break up Rogers, Bell or Telus. But allow foreign players. I would love to have a choice between the three and AT&T and Sprint as well. Actually, do the same with the airlines. Why not have the option to fly Delta from YYZ-YVR?

Their meeting:

The only service provider should be the government. This will maximize control and put an end to all the hate

A little slap on the wrist and keep doing what you are doing best ( screwing up the customers )

This should be a wake up call that one company can bring down a nation to its knees in the blink of an eye. Worry about Rogers not Huawei

This message brought to you by the World Economic Forum .

Rogers was hacked and they are hiding truth from Public Check my Pinned Tweet

Poll: Will you switch from Rogers?

Poll: Should consumers be credited for outages?

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