Business schools face a slow return to former income levels

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Learning through Zoom and Teams has financial advantages, but most institutions will reinstate in-person teaching to some degree.

It will take at least another year for executive education revenues to return to pre-Covid levels, says Sharmla Chetty, global CEO of the US-based Duke Corporate Education group.

Chetty says that while overall demand is rising again, “I think it will be late next year or early 2024 before activity and revenue levels are back at 2019 levels.” All schools were initially forced online, but now, with most pandemic restrictions lifted, they can decide what works best for them and their clients. Some will remain wholly online, but most will offer a blended mix of online and face-to-face education.

Not everyone is happy at the prospect, but, overall, says Chetty, “people want to see people, they want human contact”. After viewing the world through the prism of their computer screen for two years, they also want to travel – locally and internationally. Interaction through Zoom and Teams may be cost-effective but it’s not good for the soul.

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