Company ordered to pay more than $7B in damages after Texas woman killed by Spectrum employee

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Attorneys said Charter/Spectrum ignored red flags and continued to bill the woman's family after her death.

A Dallas County jury on Tuesday ordered the telecommunications company, which also operates as Spectrum, to pay the amount after the family of Betty Thomas said safety failures led to her death.

Last month, the jury found the company liable for her death and, at the time, the family was awarded $375 million in compensatory damages. Charter/Spectrum is responsible for 90% of that amount. Thomas was stabbed multiple times by the Spectrum technician, Roy Holden Jr., as he made a service call in December 2019, according to media reports.He returned the next day in his Spectrum work van after learning she was still having issues, although he was off-duty,Thomas caught Holden stealing credit cards from her purse, so he stabbed her, according to Dallas-based law groupHolden later told authorities that he used his work gloves and work knife to kill the woman.

Testimony in the civil trial revealed that Holden had made outcries to supervisors about struggles in his personal life, including a divorce and financial problems, the

 

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