Ontario energy company to issue credits totalling more than $2.6M after billing error

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An Ontario energy company that was overcharging customers until earlier this year will provide one-time credits totalling more than $2.6 million, the Ontario Energy Board (OEB) confirmed Tuesday.

, which serves approximately 173,000 customers in the Durham region area. An AVC is a binding written commitment to correct violations identified by a regulatory body.

Elexicon must pay a fine of $7,500 and provide credits totalling $2,658,000, the board said. To customers in its Veridian Rate Zone, the company must provide credit equivalent to four years of overcharges. Customers in its Whitby Rate Zone will receive credits for 15 months worth of overcharges. The board says the error was discovered when it became aware of “a billing issue relating to the proration of certain charges” earlier this year. At that time, it requested all electricity distributors review their billing systems.

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You can tell by someone's tweet wheather they read the article or just the title before they complain. Read the article first all your questions will be answered within 😁

Im with elexicon how do ya tell weather you were overcharged, or know if your in the viridian zone, I use to be with viridian, cause I sure feel like I've been over paying, considering I use one light and a TV, my bills shouldn't be 100/month, watr tanks gas, nothing else drawing

Well that have way more customers than that so everyone is getting less than a dollar credit !

Good old Enbridge.

Why is the company name not mentioned ( an Ontario company) is not the name

This post is under investigation for foreign interference.

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Ontario energy company to issue credits totalling more than $2.6M to customersAn Ontario energy company that was overcharging customers until earlier this year will provide one-time credits totalling more than $2.6 million. This post is under investigation for foreign interference Still waiting on like 3 other credits. they claimed 1 thing and paid out another lol Screw the credits and grants, keep your greasy, no good hands out of our pockets in the first place!
Source: CP24 - 🏆 30. / 67 Read more »