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The woman worked as environmental advisor for eight months at TFI before going on a short-term disability leave for mental health issues. The insurance company discontinued her benefits after six months, claiming she had a pre-existing condition. Instead of disputing the denial, the woman stayed on an unpaid leave for about four months until she was ready to return to work.
TFI demanded the woman commence full-time work without any work hardening. TFI also obtained her medical records from the disability insurer without the woman’s consent. After the woman asked why TFI dismissed her doctor’s recommendations, TFL upped the ante — insisting she attend a medical examination with its chosen psychiatrist. The trucking giant went on to accuse the woman of concealing information about her mental health when she interviewed for the position.