Change.org CTO on using AI and other tech strategies to grow a company

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After spending over 15 years in the fast-paced startup economy, Zhou shared insights into how companies can incentivize organizational growth while working on consumer-facing products with purpose. Presented by sapbtp.

Inspired by racial-justice movements across the country and a momentous presidential election, she wanted to harness her tech leadership skills to make a difference. That's when she landed the job as the chief technology officer of, one of the largest global petition websites dedicated to rallying communities around social, geopolitical, and environmental issues.

After spending over 15 years in the fast-paced startup economy, Zhou shared insights into how companies can incentivize organizational growth while working on consumer-facing products with purpose. When Zhou started at Change.org, her goal was to help the organization scale and meet demand. But to do that required a"I think nowadays, every organization needs to think about themselves as a technology company," Zhou said. Technology is a, she added.

It also helps to include the people who will be using the tools. When using AI to build a new function, Zhou and her team connect with Change.org's users and watch in real time how they're interacting with the software.

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