King Charles coronation concert fans slam Ticketmaster 'shambles' | CNN Business

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Ticketmaster has landed itself in another royal mess

The company was hired by the BBC to handle ticketing for a concert on May 7 to celebrate the ascension of King Charles to the British throne. But something went badly awry. Some fans who received an email from the ticketing site saying they’d won tickets for The Coronation Concert say they were later told that all tickets were gone. A total of 10,000 free tickets for next week’s concert were allocated to fans in three ballots.

” A spokesperson for Ticketmaster told CNN that any unclaimed tickets from the previous two ballots were released on Tuesday. These tickets were “released on a first-come, first-served basis to those who had previously applied to the ballot . These inevitably went very quickly,” the spokesperson said. Only fans who were successful in the first two ballots were offered “guaranteed” tickets, the spokesperson added, provided they claimed their tickets within three weeks.

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