Digital business trends to keep up with consumers in 2023 - IT-Online

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Digital business trends to keep up with consumers in 2023 ~

It’s hard to think of life without technology. From being able to stream movies on Netflix, asking Alexa to play our favourite songs or just being able to Google the weather, latest soccer scores or answers to life’s most puzzling questions – technology is playing a central role in the way we work, play, and do business.

As a reputable software innovator with over 25 years of financial industry expertise, Comcorp is determined to advance business efficiencies and increase productivity through digital processes, whilst minimising risks associated with not doing proper consumer due diligence. Technology is part of the fibre of businesses and the foundation of any business’s value proposition will, no doubt, be based on how technical solutions bring easier, more responsive, and greater value to the end consumer.Today’s consumers want to complete most of their business online. They dislike physically applying for services such as opening a new account, applying for credit, filing insurance claims, or signing up for medical care.

Today’s consumer is used to having their data stored virtually, if on their phone, on an app or in the cloud. Businesses will need to adapt their processes and understanding of how data, financial or not, can be accessed so they can respond to their client’s needs seamlessly.Biometric identification has been around for several years, with products like iris recognition at the forefront of the delivery of identity checks.

 

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