I-TEAM: Local business owner says contractor failed to complete work as promised

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The I-TEAM frequently receives complaints from viewers who have hired a contractor to perform work on their home that is not finished when promised. You should know your rights.

– Victoria Bradford said she has loved to read since she was a little girl. It’s the reason the second-grade teacher decided to open a coffee and bookstore near Springfield.

She said the landlord had been patient with the delays, but has now started charging her to rent the space. While the contract states the work would be completed within four months, he also pointed out it states, “completion time frame is for construction time and excludes the time that permitting may take.” Frazier wrote, “The permitting process can take two to six months.”

Bradford is hoping another contractor will see her story and has the heart and the time to help her finish her life-long dream of bringing a comfortable place for families to sit, read and enjoy coffee and pastries along downtown Main Street.

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