The woman’s job had been 'disappeared' while she was gone – leaving her 'demoted and side-lined' on her return, the tribunal concluded. Photo: StockA call centre company that showed “a complete lack of understanding” towards its female staff by demoting a manager on her return from maternity leave has been ordered to pay her €31,000 in compensation.
A bid by the company to have the names of the parties redacted from a written decision on the case published on Tuesday was rejected. The manager, Jason Murphy, sought a list of Ms Hurley’s responsibilities before comparing her “unfavourably” against the productivity of contact centre staff in answering emails, said the complainant’s solicitor David Pearson said.Correspondence from Mr Murphy to the complainant in May 2021 read: “The company has continued to pay you for the last number of months for what we feel is very little in return in terms of work.
In his evidence, Mr McCoy said: “She was to define her role. “How in the name of God could we know what her role was until we knew what she was ?” The businessman denied under questioning by Mr Pearson, for the complainant, that he would not permit Ms Hurley to work from home “because she had a child”.
She said Ms Hurley’s “cogent, credible evidence” that she had been the office manager prior to her leave was backed up by documentation from the company and that the complainant had been “demoted and side-lined on her return from maternity leave”.
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