The specific cause of the global IT failure relates to an update implemented on Windows devices by cybersecurity firm CrowdStrike. Some companies have the software, others don’t. This explains why you may be able to pop into Greggs and buy your coffee, but be unable to hop on the train to work.LBC explains what and who is to blame for the global outage and what is affected so far.
He said: “This is not a security incident or cyber attack. The issue has been identified, isolated and a fix has been deployed. “We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website. “We further recommend organisations ensure they're communicating with CrowdStrike representatives through official channels. “Our team is fully mobilised to ensure the security and stability of CrowdStrike customers.