South Africa’s delivery bike industry is on a trajectory of significant growth, driven by the country’s e-commerce sector expected to reach R400 billion by 2027, Business TimesBusinesses that employ lightweight motorbikes for delivery include fast food delivery platforms such as Uber Eats and Mr D and major retailers like Checkers and Pick n Pay.in its delivery service, Woolies Dash.
Since deliveries still only account for below 15% of sales from each platform, the industry has much room for growth. Jonker highlighted several concerns about delivery rider training and whether they are licensed to ride in South Africa. “Each new recruit undergoes an on-road skill assessment and is paired with an experienced driver for their first week of employment,” she added.
However, he said the respective food delivery services are responsible for ensuring their riders’ safety on the road.