JD Power China quality survey 2024 – Chery top local brand, Geely 2nd; GAC Honda leads mass market

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Did you know that JD Power conducts Initial Quality Surveys (IQS) on vehicles in China? Neither did we, but this is actually its 25th year of doing so, and the fifth since it synchronised its …

Did you know that JD Power conducts Initial Quality Surveys on vehicles in China? Neither did we, but this is actually its 25th year of doing so, and the fifth since it synchronised itsThat statement is not quite accurate. Rather, Chinese brands have been keeping quality consistent while those from other countries have slipped back.

The survey continues to be led by Porsche with a score of 192 PP100, with its closest premium competition being Lexus at 207 PP100 and Cadillac at 211 PP100. The As for the local brands, surprise, surprise – Chery leads the way with a score of 203 PP100, with the Tiggo 7 Plus being at the top of its class. Just 1 PP100 separates it and the next best brand, Geely , while GAC Trumpchi completes the podium with a score of 206 PP100 and one class-leading car, theInterestingly, Land Rover has bucked the global trend of finishing near the bottom of quality surveys by netting fourth place among premium brands with a score of 212 PP100, beating Volvo and BMW .

This year, the survey found that customers paid greater attention to cabin comfort, with a year-on-year increase in seat and climate control issues. However, exterior quality remained the most problematic area, accounting for 15% of total quality complaints.

 

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