South Korea cracks down on wedding industry amid consumer complaints

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Couples reported spending an additional 1.44 million won (S$1,400) beyond their initial budget due to hidden fees.

SEOUL - Amid longstanding controversy over excessive fees and a lack of transparency in the wedding industry, the South Korean government said it has mandated changes to contract terms at 18 major wedding planning firms.

Under the change, FTC has ordered these wedding agencies to disclose the prices of all elements of these wedding packages, including any additional fees and cancellation charges. The revised rule also addresses issues with excessive cancellation policies, which FTC said weigh unreasonably on consumers. Specifically, some clauses require 20 per cent of the total price of a package wedding to be paid as a deposit, which is non-refundable under any circumstances if the contract is cancelled. Under the new guidelines, wedding planners must offer cancellation policies in compliance with the law and stipulate penalty fees based on the timing of service use.

 

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