‘Nervous’ taxi industry weary of being exploited with new technology

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The taxi industry is very nervous about new technologies and innovations because of all the failed solutions, broken promises and assumptions that they have experienced in the past, says Vuyisile Majola of Santaco by muzahu

From big car brands talking up their environmentally-friendly future and how they will reduce their carbon footprint, to what government is doing to enhance communication and facilitation in the space, to what other African countries have adopted and why electric mobility is important, delegates could be forgiven for nipping out after lunch to try and soak it all in.

“It’s like giving cheese to a hungry person who is looking for bread. It might be nicer but not wholesome.” Despite these challenges and failed initiatives, Majola believes the industry is craving new technology mainly because it craves growth.But she was adamant that these solutions needed to come from the industry itself and not from outside.

Mhlanga spoke about how formalising the taxi industry would help the fragmented industry speak with a coherent voice and help policy decisions.

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