Services like BBVA's end-to-end digital onboarding for business will be critical for incumbent banks across the EU looking to stave off digital challengers. Online services that make business banking more accessible and less complicated are attractive to business clients, and can be especially useful for new and For digital challenger banks, which are relatively young and have no physical presence or legacy systems, innovating such digital tools is naturally top-of-mind.
Incumbents should focus on them as well, but they don't necessarily have to develop entire suites of SMB banking tools in-house — they also have the option of partnering with fintechs or even dipping into their sizeable tech BBVA itself serves as an example of taking a mixed approach to digital transformation in business banking: While it has recently developed tools like an intelligent account aggregator and a digital process for requesting guarantees, it also outright Want to read more...
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