With Black Friday upon us, how prepared are online retailers to deliver their goods and servicesIn this edition of Business Day Spotlight, our focus is on online retailers, the physical networks that need to be in place to fulfil orders and the work being done behind the scenes by web-hosting companies to keep websites running.Shoppers queue for Black Friday bargains at the Pavilion, outside Durban. File picture: ROGAN WARD.
Ashley Arendse, human resources manager for Picup, a technology business offering crowd sourced last-mile delivery service for retailers, explains the idea for the business and the model used. The discussion then shifts to dealing with web traffic during large online sales. Craig Fester of 1-grid, a local web hosting platform, says they anticipate a large increase in traffic for the retailers hosting their website with them this weekend.
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