KPRC 2 Investigates homeowner stuck with repair bill from contractor damage. Who is responsible when a contractor damages your property?– You trust that when your internet provider sends someone to your home or property, they’ve vetted that person and taken responsibility for his work. But one Copperfield woman contacted KPRC 2 Investigates when her new provider stuck her with a repair bill for damages caused by one of its contractors. Learn what you should do if this happens to you.
“So I’m getting ready for work. He’s back here. I guess burying the line and then all of a sudden everything just goes off,” she explained. “No, electricity. No A/C because the A/C was running that day. And so I immediately opened that door and I said, ‘Hey, what did you do? And he said nothing.’” As a result, AT&T is not liable for the damages involved in this incident. AT&T told her to take it up with its contractor Qualstat. That company told Peabody it wasn’t their employee that caused the damage, both companies passing the buck.Peabody even took pictures of the man sent to her home to bury the fiber line. He had no badge or vest identifying who he works for and he was driving an unmarked Honda.
KPRC 2 Investigates homeowner stuck with repair bill from contractor damage. Who is responsible when a contractor damages your property?