Anyone arriving on a plane or ship to Australia is handed an Incoming Passenger Card to fill in declaring where they will stay and what goods they have brought into the country. This is an "antiquated" system that needs to be scrapped and a new more efficient one found, a travel industry peak body said.
" Hart also said the Tourism Refund Scheme, which requires visitors to queue and fill in paperwork to get GST refunded, was causing unnecessary delays and needs to be modernised. The report recommends making multiple-entry visas available for key markets and investing in "passenger on the move" technology as an alternative to the SmartGate system.
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