Effective communication between employers and employees can help steer the business out of a crisis without a hassle. Picture: iStock
By engaging and communicating effectively, you eliminate the possibility of employees feeling anxious and speculating about the future of the company. Effectively communicating efforts the company is making to steer out of a crisis can show you are not neglecting employees’ concerns, which will instil trust.
“Poor communication results in a difference of opinion, increased dissatisfaction and a longer resolve time for disputes,” she says. Having proper communication tools in place will help the organisation to navigate through crises effectively and safeguard its relationships with employees.
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