Senior Business Process Architect (Perm/Contract) (JHB Hybrid)

PLAY a critical role to transform client operations as your technical expertise is sought to fill the role of a Senior Business Process Architect of a Joburg-based Software Engineering and Data Science Consultancy, with a global development footprint. You will lead and collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processes.

Support and guide key stakeholders throughout the engagement, ensuring their requirements are met and their expectations exceeded.Contribute to developing and testing solutions, collaborating with technical resources to deliver high-quality results. Lead and collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processes.

Promote continuous improvement practices, constantly seeking ways to enhance our delivery and engagement materials.

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