How This $800 Million Company Uses Customer Service As Its Growth Engine

📆 20/12/2019 10:00:00
📰 Forbes

⏱ Reading Time:
17 sec. here
2 min. at publisher
📊 Quality Score:
News: 10%
Publisher: 53%

Portugal Notícia Notícia

Portugal Últimas Notícias,Portugal Manchetes

In case you're not familiar with Sweetwater, the brand is one of the rare sustained success stories in the always-changing music industry–to the tune of $800 million in revenue this year alone. Customer service turnaround expert Micah Solomon explores how customer service drives this growth.

Share to twittersustained

Sweetwater prides itself on the quality of its customer service, which founder Surack calls the “Sweetwater Difference.” They even have an SVP of the Sweetwater Difference, David Fuhr, whom I caught up with to learn more. Lots of companies claim to have great customer service, but sometimes their actual customers disagree.

Resumimos esta notícia para que você possa lê-la rapidamente. Se você se interessou pela notícia, pode ler o texto completo aqui. Consulte Mais informação:

Escrever Comentário

Portugal Últimas Notícias, Portugal Manchetes