Amazon to restart seller suspensions on order performance next month - Business Insider

Amazon will restart seller suspensions related to poor "order defect rates" starting on June 1.

In a note sent to sellers on Wednesday, Amazon said it will restart suspending sellers with high "order defect rates" due to frequent late shipments or cancellations starting next month. Amazon hadits seller suspension policy last month to account for the supply chain challenges brought on by the coronavirus pandemic, saying at the time it was pausing its policy until May 15.

that it lifted all restrictions on non-essential shipments to its warehouses, nearly two months after having suspended products that are not medical supplies or household staples. Amazon also announced on Wednesday that it's ending the bonus pay for warehouse workers at the end of this month,In recent weeks, Amazon also brought back certain features it paused during the pandemic, including Lightning Deals and coupons, sellers told Business Insider.

Thank you for your continued partnership during this difficult and unprecedented time. In early April, we announced that we had paused account suspensions for order performance issues through May 15. This included the Late Shipment Rate, Cancellation Rate, and Order Defect Rate performance metrics. We made this decision after hearing from many of you about supply chain and fulfillment difficulties you were having and in order to protect your account health.

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