Guide for fair trading practices in renovation industry as 1,700 complaints filed with Case

nsumers Association of Singapore for the whole of 2021 and the first quarter of 2022.were one of the highest across the various industries.

Case said that it provided advice to 87 per cent of home owners who filed a complaint on how to resolve their disputes. It also provided further assistance for the remaining 13 per cent to help negotiate and mediate between them and their contractors. Ms Sia Aik Kor, chief executive of CCCS, said:"Home renovation typically involves a large financial commitment for many consumers. Consumers without the necessary technical knowledge would normally rely on contractors for advice on renovation work.

"Adopting transparent and fair trading practices will help contractors build trust, maintain a good business reputation in the industry and attract more consumers in the long run," she added.

Good profit as they knew singaporeans treat their home like treasure.

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Transparent pricing, clear deadlines among recommended practices for renovation industrySINGAPORE: Clear deadlines and transparent pricing with no hidden costs were among the recommended practices outlined in a new guide on fair trading practices for the renovation industry.&nb
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