In a statement provided to NBC 5, the company confirmed that it will close the location at 600 North Michigan Avenue on Aug. 1. The company says that shopping patterns and phone-based services being used more heavily by customers both played into the decision.
“Consumer shopping habits continue to change, and we’re changing with them,” a spokesperson told NBC 5. “That means serving customers where they are through the right mix of retail stores, digital channels and our phone-based care team.” According to a spokesperson, all employees at the store will be offered jobs at other retail locations in the city.
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