Online background check companies allegedly deceiving customers

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The Federal Trade Commission said that a pair of online background check companies don't fully verify their information.

The Federal Trade Commission wants two online background check services to pay a combined $5.8 million for allegedly deceiving customers about whether they had criminal records.

But the FTC said these two companies made millions from their subscriptions by claiming that the subject of a background report has a criminal or arrest record when the record was merely a traffic ticket. The FTC also said their data was described as the"most accurate Information," but officials say the companies take no steps to verify the accuracy of the information.

Despite these allegations, Instant Checkmate and TruthFinder both have A+ ratings with the Better Business Bureau.

 

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