shows that better managers lead to less turnover, higher engagement, and a deeper feeling of connection, which is what talent demands.
And based on everything I was seeing, hearing and reading, I was getting a strong sense that by shining a light on managers, we'd be solving a big problem. But I wasn't 100% sure."Five years ago, the Gallup organization embarked on one of the most ambitious deep dives it has ever conducted; an analysis of the future of work based on a decade of input from nearly 2 million employees and more than 300,000 business units.
Gallup calls this finding, about the sheer impact of a manager on a company,"'the single most profound, distinct and clarifying finding' in its 80-year history." Wow! As Walker writes,"No other single factor, from compensation levels to the perception of senior leadership, even came close." This was such big news that it nearly"blew me out of my chair," recounted Jim Clifton, Gallup's CEO.
Okay. Let that sink in. The biggest thing separating your company and its optimal productivity isn't some big scary global trend outside of your control. It's just people — managers — and they way they treat other people.
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