How a NYC collaboration space adjusted to thrive during the shutdown - Business Insider

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How a tiny competitor to WeWork and The Wing used a careful plan to keep full-time staff, launch virtual programming, and reopen safely during the worst economic calamity in modern history

Co-working spaces have been hit especially hard during the pandemic's period of social distancing.

"90% of our members say the reason they come here is for community and connection," Luzio told Business Insider in an interview where she discussed the recent re-opening of Luminary's physical space and the steps she and her team took to get through the shutdown. No investors meant that Luzio didn't have to ask anyone else for permission to respond when the public health crisis began to unfold in March.By the second week of March, Luzio understood the writing on the wall to mean that virtual collaboration was going to be an unavoidable feature of life going forward. In response — and as she does in all things — she made a plan.

"There was no real opportunity for me to just put everything on ice. I'm fortunate that I have an incredible team that really stepped up, and I think I would never have seen some of their skills had this not happened," she said.

 

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