The app — which pioneered features like snoozing email until a later time — was beloved by users, but Dropbox still pulled the plug on Mailbox in 2015, citing an inability to "fundamentally fix email."
Gentry Underwood, the cofounder and CEO of Mailbox, started as Navigator's CEO before handing over the reins to DeVincenzi as the company began scaling up. The company says that Underwood still is an active member of Navigator's design team. The Navigator app now focuses on helping users organize everything they might need for a meeting: The link to a Zoom meeting, an agenda, a slide deck, supporting documents, and the like. After the meeting, users can send and receive meeting summaries to follow up on action items.
"As we sort of peeled the onion back on meetings, there's just a whole world in here of stuff with really careful attention, thought and care, we might be able to build something really valuable for people who are working together," DeVincenzi said.Redesigning the Navigator app required the team to talk to customers about what they liked, and what they wished was different. Because Navigator is so small, DeVincenzi said, the company was able to try many things in a short span.
First, employees have less tolerance for unproductive or disorganized meetings, especially when the working day can now consist of nothing but one Zoom call after another. Second, and related, the burden now falls on employees to be more prepared for each meeting than ever. And finally, Navigator found that employees are feeling more isolated than ever.
Thanks man. Mmm. Been asked by investor what my exit strategy is... don’t have one. He said it’s good for planing and being ready to sell at any time. Money just ain’t that exciting without purpose.
Big deal!
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