How EVs could affect dealer’s service department business models | Autocar

Keep the vehicles in their system, grow the volume and they have a business. I believe this requirement to keep vehicles for longer is why car makers are pushing subscriptions and personal contract hire on EVs to capture servicing and why OEs will be more prepared to finance older EVs, which in turn will transform the used EV sector."

He agrees with Sakar that to restore lost revenue, dealers will have to keep hold of vehicles for longer and certainly beyond their three-year warranty, traditionally the time cars begin to drop out of the network. Manufacturers say the issue of EV tyre wear is actually more complex. Continental, for example, claims that while compared with an ICE vehicle a two-wheel-drive EV can reduce tyre mileage by up to 25%, on EVs with four-wheel drive it says tyres can last up to 10% longer.

No coffee? At least most EV owners won't have to experience that deprivation more than once every couple of years.If deepening the relationship with their customers and keeping their cars for longer within the franchise is one way dealers can increase their EV servicing revenue, then locking those customers into service plans could be the way to do it.

New batteries every 5 years at a cost of about 10k?!!!

Dealerships should convert space to charging stations with coffee lounges, keep customers visiting regularly

Cheaper? How about £20k to replace high voltage batteries on a 3 year old LEVC London Taxi? 🤔 😲 Carpervert

Death of the small Indy, multi franchise only way as workshops are going to need so many more customers

Sounds like the only way forward will be at the expense of the independent garages and tyre shops…..who’s looking out for them?

Hard to have sympathy when a dealer wants north of £150/hour in labour costs

No more but they will still be used cars that need to be serviced and u know

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