The CEO of Office Depot reveals how the company is planning to grow beyond its stores to compete in the next era of retail

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Office Depot CEO Gerry Smith told Business Insider why his company is pivoting to become 'omnichannel.'

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I was at an Office Depot store last week. Lots of empty shelves, a couple of disinterested employees hanging out, all the vitality of a morgue.

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CEO Gerry Smith is leading Office Depot through a major evolution. Here's how the company is getting ready for the future of work and retail.Office Depot CEO Gerry Smith has helmed the retailer since 2017. Since then, the company has begun consistently beating estimates.
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