In this life, there are many rash decisions that ultimately cost the people who made them millions in losses. Suffice it to cite, say, Warren Buffett and his purchase of Dexter Shoe Company, Carl Icahn and acquisition of Blockbuster LLC, or at least the guy who recently bet almost a million and a half on the Chargers victory in the halftime.
As is often the case, at some point, the idea arose to automate this process – for example, using macros, which made it possible to reduce the amount of manual work on the procedure by about 85-90%. As the OP recalls, the stakeholder in Europe was happy about this and they were thus able to redeploy 12 members to different units outside the team’s processes. And then this story happened…A few months later, a new Compliance Head appeared in the company.
A week later, the IT team reported that it would take a month to develop and implement their own automation solution, and all this would cost £20K . Just let us remind you that the initial solution was free. Of course, the stakeholder was not happy and suggested to move the whole process to a third party. In the end, so it turned out and the third party did the automation free of cost.