place out of 32 brands between Jaguar and Mercedes-Benz . Dead last was Land Rover with 273 PP1002020 Toyota C-HR sports coupe was one of the two highest rated cars in the J.D. Power 2023 VehicleToyota C-HR and Lexus RX were the highest-ranked individual models in the study, each with 111 PP100— both showing improvement in eight of the nine problem categories from a year ago.
Specifically, infotainment systems which led the way with 49.9 PP100 reported by owners. According to the study, six of the top 10 problem areas were infotainment-related, including:Built-in Bluetooth system connectivity Navigation system inaccurate/outdated map Curiously, the study reveals mass market brands actually improved more than pricey premium brand and lot of that has to do with how technology is rolled out. In this year's VDS consumers reported 182 PP100, an improvement of six PP100 over 2022 and 23 PP100 fewer than the 205 reported for premium brands—the widest gap between the two segments since the study was launched 34 years ago, according to J.D. Power.
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