Why Sales Teams Love Business-Oriented Chatbots | HackerNoon

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Why Sales Teams Love Business-Oriented Chatbots | HackerNoon
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The average wait time on a live chat is roughly 35 seconds, and with every growing second you have an unanswered chat, you're likely to lose a lead. - cc: hackernoon elasticpath ecommerce businessstrategy

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The average wait time of an individual using the live chat option is roughly about 35 seconds.

53% of customers are likely to abandon their online purchases if they can’t find quick answers to their questions. Over 40% of US businesses have interacted with online retailers through chatbots. Chatbots are innovative, helpful, and cost-saving.

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