ANA cancels business class tickets erroneously sold for a fraction of usual $13,000 price

ANA on Tuesday said it will “cancel and fully refund all itineraries” for the flights that were erroneously processed. PHOTO: AFP

It blamed a technical error in the fare quote system supplied by Amadeus, a travel technology provider, and said this has now been fixed. Mr Edwin Ang, 22, a full-time national serviceman, and his two friends had managed to secure return flights in January 2024 from Singapore to New York for $415. Most of the business class tickets that were erroneously sold for travel originated in Jakarta, flying to Japan and then on to New York, and back again to various South-east Asian destinations, including Singapore and Bali.

Mr Tan, a Singaporean engineer who declined to give his full name, had booked return flights in September from Jakarta to Toronto for $460.

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ANA to cancel tickets erroneously sold at bargain prices; first, business class bookings affectedSINGAPORE: Travellers who snapped up All Nippon Airways (ANA) tickets at erroneously discounted prices last week will have their bookings cancelled and refunded fully, the airline
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