The authors explore that disconnect and present a more effective, alternative way for leaders to foster shared understanding, language, and accountability in their organizations: working agreements. Working agreements take implicit practices, behaviors, values, and beliefs, and make them explicit, clear, and actionable. They help teams build three key components that drive effective collaboration: shared language, understanding, and accountability.Early in my career, I worked for a major U.S.
HBR Learning’s online leadership training helps you hone your skills with courses like Decision Making. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies., a workplace culture consultancy guiding businesses to systems-level changes that result in measurable successes and inclusivity. She holds a master’s degree in social work and has done culture-building work with organizations from small businesses to Fortune 500 companies.