Spoof phone calls where the caller ID has the name of a company, but is associated with a fake number, is a common scam.
Skinger-Byrd said the caller told her he was trying to protect her from fraud, and he knew some of her transaction history. He told her that there was a person "trying to request $2,000. What we need to do is we need to stop these transactions." Chase Bank says if customers share information with a stranger, they are not protected under the bank's fraud protection agreement.
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