Case Study: Should You Adjust Your Business Model for a Major Customer?

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A manufacturer evaluates a tempting deal.

“There’s another one!” Cameron Burke’s son said, pointing to a darkened streetlight across the park. “But it’s out too!” Cameron regretted having started this game with his four-year-old. His company, Lumiscape, produced smart, connected streetlights that had been installed in cities throughout the United States, including Cleveland, where they were now, visiting his parents.

HBR Learning’s online leadership training helps you hone your skills with courses like Sharpening Your Business Acumen. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.is the MBA Class of 1961 Senior Lecturer of Business Administration at Harvard Business School, where he teaches Public Entrepreneurship. He was Chief of Staff to Mayor Thomas Menino of Boston.Accelerate your career with Harvard ManageMentor®.

 

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