Tempe car dealership settles complaint for $2M; still defends its business practices

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The Coulter Buick GMC Tempe dealership settled a complaint alleging it engaged in deceptive sales practices and discrimination. The Arizona Attorney General hopes this action sends a message, while the owners of are defending their business.

An Arizona car dealership is settling a complaint alleging it engaged in deceptive sales practices that had customers paying more for their cars.The Arizona Attorney General hopes this action sends a message, while the owners of Coulter Buick GMC Tempe are defending their business.

Operations director Lindsey Coulter claims the complaint is not accurate."This store, 40% of our employees are Latino. To have something like that out there is just very hurtful as a company," she said. "We dispute all of the allegations."The dealership says the findings are based on what they call "unreliable statistics" that don’t line up with the business numbers they track."There is no upcharge of up to $4,000.

 

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