This is reflected in how the NQR payment solution was deployed to tackle customers’ challenge with traditional payment at the
Visits to the markets showed that customers who needed to pay for goods were able to do so seamlessly. They simply logged into their Mobile Banking APPs, navigated to a NQR menu and scanned the QR codes provided at the payment points to conclude the transaction. This eliminated the need for physical cash or relying solely on the limited number of POS terminals.
According to a customer who paid with NQR, this feature proved particularly beneficial at the market, as it allowed for instant confirmation on transaction status before collection of food items. However, customers of Guaranty Trust Bank, Ecobank, Fidelity Bank, Heritage Bank, Standard Chartered Bank, SunTrust Bank, Unity Bank, Opay and PalmPay on ground at the Ounje Discount Market were unable make payments with NQR as the payment option was unavailable on their Mobile App.
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