Business analyst skills in the age of AI

By Alison Job for BCMGIn today’s rapidly evolving workplace, there are concerns that in-demand skills are evolving more rapidly than people can keep pace with. However, some skills are fundamental and will remain the same, despite the future of work being shaped by the rise of new technologies, such as those around artificial intelligence , machine learning and automation.

He points out that a business analyst’s role is often misunderstood, confined to a stereotypical role of defining the business’s IT system requirements. “Instead, it is a thinking role that ties directly back into business strategy. Also, business analysts don’t have sole ownership of business analysis. This is a skillset that goes beyond a job title or role; it's a mindset that’s applicable across various roles and industries.

“The fundamental human qualities combined with the ability to solve problems serve as the bedrock of success in any era. Empathy is probably one of the most important skills that we’re going to need in the future, to ensure that people are considered and AI is used responsibly. While technology may automate mundane tasks, it cannot replicate the depth of human connection and intuition.

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