The Americans with Disabilities Act has served a critical role in advancing accessible and equitable communications for deaf and hard of hearing individuals. But as companies race to automate their customer service operations in recent years, many are inadvertently creating new barriers for deaf and hard of hearing people. Leaders can lean on the vision and spirit of the ADA to create more inclusive and accessible customer service programs in this era of AI.
Fourth, they must demonstrate socially responsible practices and highlight them in marketing and customer communications. Finally, leaders should involve individuals with lived experience as a person with a disability in the development of any AI-powered application.has served a critical role in advancing accessible and equitable communications for deaf and hard of hearing individuals.
لقد قمنا بتلخيص هذا الخبر حتى تتمكن من قراءته بسرعة. إذا كنت مهتمًا بالأخبار، يمكنك قراءة النص الكامل هنا. اقرأ أكثر:
المملكة العربية السعودية أحدث الأخبار, المملكة العربية السعودية عناوين
Similar News:يمكنك أيضًا قراءة قصص إخبارية مشابهة لهذه التي قمنا بجمعها من مصادر إخبارية أخرى.
How Companies Can Use AI to Better Serve Deaf and Hard of Hearing CustomersThe Americans with Disabilities Act (ADA) has served a critical role in advancing accessible and equitable communications for deaf and hard of hearing individuals. But as companies race to automate their customer service operations in recent years, many are inadvertently creating new barriers for deaf and hard of hearing people.
مصدر: HarvardBiz - 🏆 310. / 63 اقرأ أكثر »
Are foreign companies quitting on China?Are foreign companies quitting on China?
مصدر: Investingcom - 🏆 450. / 53 اقرأ أكثر »
Companies swoop in to take over former Megabus routes out of NYCTransport companies are swooping in to take over former intercity bus routes operated by Megabus, following the bankruptcy of the line's parent company Coach
مصدر: amNewYork - 🏆 336. / 59 اقرأ أكثر »
Energy companies pressure landowners into fracking, study showsEnergy companies use persistent and personalized pressure to get landowners to give permission for hydraulic fracturing (fracking), and even when landowners decline, companies use legalized compulsion to conduct fracking anyway, according to a new study led by researchers at Binghamton University, State University of New York and UNLV.
مصدر: physorg_com - 🏆 388. / 55 اقرأ أكثر »
Canada tells rail companies, union to work harder to avert crippling stoppageCanada tells rail companies, union to work harder to avert crippling stoppage
مصدر: Investingcom - 🏆 450. / 53 اقرأ أكثر »
The White House plan to stop companies from wasting our timeThe Biden-Harris administration has a new initiative called 'Time Is Money.'
مصدر: KPBSnews - 🏆 240. / 63 اقرأ أكثر »