Canadian insurance company lost nearly US$1M in ransomware attack

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Computers at a Canadian insurance company were disabled for more than one week due to a ransomware attack that resulted in a payout of nearly US$1 million.

The attack happened last October, but is only coming to light now as efforts to reclaim the ransom make their way through the British court system.

Neither company is named publicly in the lawsuit the British company has filed against the unknown attackers. Inmade last month and published Jan. 17, Justice Simon Bryan ruled that hearings in the case would be held in private and that the involved insurance companies' names would not be published, saying anything else would open the insurance companies up to retaliatory and copycat attacks while also potentially giving the hackers a chance to cover their tracks.

The Canadian company got in touch with its British insurer, which hired ransomware response specialists. The hacker told the specialists they were demanding US$1.2 million in Bitcoin, but eventually agreed to US$950,000 "as an exception." Even with the program, it took five days to run the program on each of the company's 20 servers and five more to decrypt and unlock all 1,000 desktop computers.

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Stock photo of library computers. So sad. So cheep no class

It’s no problem, the public will pay for it.

Could it have been ICBC?

It’s always good news to see insurance companies and banks losing money

Should’ve had.... insurance. 😎

No problem, because of the insurance companies incompetence in safe guarding their systems, the cost will be passed on to their clients in higher insurance rates.

If you aren't naming the insurance company then your story is shallow 😡

What ransomware was it

A picture of computers in a library, really is this the best you can do?

Which company was it?

So they will just raise rates

back your system up regularly and keep the backup drive offline

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