A state-owned power utility has been fined after it cut electricity supply to 20 people on life support systems without warning, it has been revealed — following similar breaches in 2018 and 2015.Three planned outages by TasNetworks between August and November 2018 affected 20 people, the energy regulator said
Tasmania's utility TasNetworks paid three infringement notices totalling $60,000 and"signed a court-enforceable undertaking to address deficiencies in the way it manages its planned interruptions, particularly those affecting life support customers" following action taken by the Australian Energy Regulator .
"Robust enforcement ensuring compliance with the law is vital in building consumer trust that businesses are doing the right thing," she said. Engage an independent expert to complete a post-implementation review of systems and processes it has implemented in response to a previous audit of its life support processes;
"The AER takes life support matters very seriously. The protections in place for vulnerable customers such as these are the law and we will enforce the law when it is breached.
What sort of hospital doesn't have a system of backup generators?! It should be almost seamless switch of supply
Only a $60,000 fine? That's a pittance to them.