How hundreds of people helped a former Delta flight attendant get her job back - Business Insider

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I asked 100,000 people on LinkedIn to help a former Delta flight attendant get her job back after her son passed away. The Delta CEO noticed, and what he did next was a lesson in emotional intelligence. (via Inc)

flight attendant for 15 years. She loved her job, but decided to pursue early retirement to be home full time with her children. After taking some time to mourn, Beverly decided she was ready to reenter the workforce, and pursued the same job at Delta she had left years ago. She began interviewing with a third-party hiring agency but was quickly eliminated, despite having 15 years of training and experience in the position she was interviewing for.

So I reached out to Beverly to share my condolences and wish her strength. I also let her know that I had an idea. to my 100,000 followers on LinkedIn, sharing her story and tagging Delta airlines. It concluded with a simple request: The post slowly gained traction. Twenty likes. Then, a hundred. It eventually grew to several hundred. Tons of LinkedIn members also shared comments, many of which offered to help Beverly in some way.

I've been working to help companies and individuals to build emotional intelligence for years, but this has to be one of my all-time favorite experiences. It's a real-life case study to show that in a world full of bad news, emotional intelligence can be used for good. is the ability to identify, understand, and manage emotions. It includes hallmark qualities like compassion and empathy, and can be used to build stronger relationships, both at home and in the workplace.

It didn't take much for each individual to engage with that post. Maybe a few minutes out of their day, max.

 

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