A vendor displays an e-wallet acceptance board at his durian stall in Setapak August 15, 2020. — Pictures by Firdaus Latif
This included switching business models and adapting to contactless payment and delivery systems when the country went into lockdown mode for almost three months from March to May. “Moreover youngsters prefer to use mobile applications. It’s the in-thing for them now, so this appeals to them too,” he toldWai Sek KaiMany of Yap’s neighbours in the food court could be seen displaying signs for QR codes and cashless payment options like the stalls selling fried kuey teow, chee cheong fun or flat rice roll, wonton noodles and rojak.
SS2 Durian House was among the early embracers of cashless payments in the area since two years ago and glad to have done so ahead of the current digital wave. Cashless platforms like Touch ’n Go, Fav Pay, AliPay, Boost, Union Pay and credit card payment were displayed prominently whenThe owner who asked only to be named Lim called it a blessing in disguise, saying doing business in the Covid-19 era is all about contactless transactions.
As for merchants, they can opt to use the customer self service using Static QR Code, a code generated from the merchant’s bank account and the customer can enter the amount to pay. These are the two kinds of QR code options available with Maybank. She said many of her customers now opt for delivery service too instead of visiting the market for their shopping.