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Column: When the phone company and the robocall scammer are one and the same

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Globex Telecom is an phone service provider. Educare Centre Services is an outfit that the FTC says peddled “bogus credit card interest rate relief.' The connection? Both companies were controlled by the same person. Columnist Davidlaz explains:

On the one hand there was Globex Telecom, a Canadian provider of internet-based phone service.

Globex and Educare agreed last week to pay about $2 million to settle the FTC’s lawsuit. Souheil is also prohibited from any U.S. telemarketing. “The scammers are really devious,” acknowledged Jim McEachern, principal technologist at the Alliance for Telecommunications Industry Solutions, a trade group spearheading efforts to introduce new robocall safeguards. “They put a lot of effort into this.”

To reach American households, a VoIP call originating abroad would have to make its way to a domestic U.S. telecom network, which would then deliver the call to its intended recipient.“If you’re an AT&T, it’s very difficult to spot scam calls coming from a legitimate VoIP provider,” said Mark Cooper, president of PKI Solutions, a Portland, Ore., cybersecurity consulting firm.

Routing robocalls through a legitimate VoIP provider doesn’t make them impossible to spot, just a lot tougher. The FTC says it’s trying. The Globex settlement marks its first successful case against a VoIP provider.

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Davidlaz Gosh, I get these robo calls daily, often several times a day offering credit relief. The callers use the same script every time. And I prank them nearly every call - because I HATE THEM. Callers that I've chatted say they're in Pakistan.

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