Big U.S. companies are discovering that “hybrid” work comes with plenty of complications.
As employers firm up plans to bring white-collar workers back into offices while still allowing them to do some work at home, many are encountering obstacles. Companies are grappling with what new schedules employees should follow, where people should sit in redesigned offices and how best to prevent employees at home from feeling left out of impromptu office discussions or being passed over for opportunities, say chief executives, board directors and others.
The insurer Prudential Financial Inc., which expects most of its roughly 42,000 employees to work in the office half the time starting after Labor Day, wants to make certain not all staffers choose to stay home Mondays and Fridays and then work in the office midweek. At the travel company Expedia Group Inc., executives are trying to figure out how to have in-person meetings that don’t disadvantage those who aren’t in the room. Other employers, including the software company Twilio Inc.
Hybrid work “is going to redefine expectations, rules, permissions,” says Kevin McCarty, chief executive officer of the Chicago-based consulting firm West Monroe, which employs 1,360 people, and is rethinking when its employees should work at home or come into its offices. The new style of work is bound to be another transition for workers who a year ago had to adjust to life at home. Though executives say it would be easier to manage if every employee returned to an office, or all stayed remote, surveys have repeatedly shown that most workers want a mixed approach as more adults are vaccinated.
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My company has had mixed remote + office work for years. For executives, here’s how you do it: Stop trying to manage your knowledge workers. Tell them the goals and what needs to be done, then evaluate their performance on that rather than where they were sitting
What is that sealed booth? A video conference pod?
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They’ll figure it out.
Please donate, share or retweet, help baby Joshua win his fight against acute lymphocytic leukemia (ALL)—blood cancer. He’s relying on the success of chemotherapy & a life-saving stem cell transplant. Please help to give Joshua a fighting chance:
More than 45,000 people have been killed in Brazil by the pandemic in the past month, but Brazilian President Jair Bolsonaro says there's a 'war' against him personally.
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