“The last storm season provided unprecedented challenges for our teams and customers, causing significant damage to the network, which impacted both repair and restoration times.
"The investment will also provide us more information about when and where equipment is damaged so that we can give more accurate updates to customers affected.” That includes signing up for the Extra Care Register, the free service which is designed to support people who may need a little extra help during a power cut by calling 0800 195 4141, or visiting enwl.co.uk/extracare.
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