Amazon Care launched in 2019 as a pilot program for employees in and around the company's Seattle headquarters, before expanding to serve other employers. The service provides virtual urgent care visits, as well as free telehealth consults and in-home visits for a fee from nurses for testing and vaccinations.
At the time that Amazon announced it would shutter the service, the company said in a memo to employees that it would give them the opportunity to find roles elsewhere at Amazon. "Many Care employees will have an opportunity to join other parts of the Health Services organization or other teams at Amazon — which we'll be discussing with many of you shortly — and we'll also support employees looking for roles outside of the company," Amazon Health Services lead Neil Lindsay wrote in the memo.
An Amazon representative reiterated in an emailed statement that those affected will have the opportunity to find other jobs internally."Our priority continues to be supporting our employees during this transition," the statement said., Amazon shaved its headcount by 99,000 people to 1.52 million employees.